Terms of order, payment and usage

Creative Commons -lisenssi
All of Viikinkikone's products and 3D-models on the site utilize the Creative Commons BY-NC-ND license.
Before billing and delivering, we need following information from our customer:


Name, address, zip code, post office, phone number and email.


We start processing your order only when the information above have arrived to Viikinkikone.


We are in contact by phone or by email on every step of printing so when ordering,
remember to give us input about which time you can answer a call.


A product cannot be canceled after it's already being printed.


From irrelevant, uncanceled or unfetched orders/products we charge the
price of the product + 100€ + costs incurred.


We will not charge customers for failed prints caused by printers.

We will not give information to third parties.

We always take a photo of product(s) before sending them by post, so if your item is damaged during shipping please do not hesitate to contact us ASAP!

We are not responsible for products broken or damaged at the customer's end and will not provide a warranty or a replacement for such cases.

1. General terms

Viikinkikone is the market name of the light entrepreneur company Viikinkikone (Y:3088527-6). These terms will be applied to commercial relations between Viikinkikone and it's customers, and also in regards to the services and products provided by Viikinkikone, the service provider in question. Viikinkikone reserves to right to update these terms without prior notice.

Viikinkikone is not responsible for damages caused by the customer or an external factor.

2. Customer and Data protection

Viikinkikone welcomes all private and enterprise customers. Trade relations will obey applicable Finnish and European Union legislation in regards to consumer sales, marketing and advertising. In trade agreements between enterprise customers and Viikinkikone, these provisions will primarily be used, and for the rest, Finland's trade law.

The customer is obliged to give complete contact information when ordering, which for consumers include at least their name, home address, phone number and possibly an email address, zip code and post office. For enterprise customers, the information needed is the name of the contact person, phone number, email and company ID, post address, additional phone number(s) and a billing address, if applicable.

Customer information is saved in the customer registry of Viikinkikone, the information within is used to maintain customer relations and direct marketing.

3. Pricing

All prices include value-added tax (VAT), but not the cost of shipping unless expressed otherwise. In case of a clear error in the price listing, the product will not be sold for a notably lower price if reasonable to expect the customer's understanding of the error's existence.

We always check prices at the time of processing and will inform the customer of any change in the price of custom orders.

Shipping date estimations are composed according to the information provided by the importer(s), producer(s) and Viikinkikone. Viikinkikone or the supplier(s) utilized are not responsible for delays caused by unpredictable changes from outside factors (force majeure) not in direct contact with either Viikinkikone or said supplier(s).

Viikinkikone reserves the right to limit the sale of products in exceptionally large batches.

The age limits for products will be followed according to law. Ordering products restricted to ages 18 and up requires giving date of birth information to Viikinkikone.


Terms


Checkout is a secure payment method for you. We have a payment institution license issued by the Financial Supervisory Authority. The service is maintained by Checkout Finland Oy (business ID 2196606-6) and Checkout Finland Oy is part of OP Financial Group.

The checkout payment service will forward your payment to the merchant. If Checkout Finland Oy appears on your statement or credit card invoice, we have forwarded your payment.

The online store acts as a marketer of products and services and as a supplier of products to the customer. The online store takes care of the statutory and other obligations related to the transaction. If you want to complain or return the product, you should contact the online store where the product was ordered directly.


Bank payments


You have payment buttons for all Finnish banks at your disposal. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP Bank, Säästöpankki, S-pank and Ålandsbanken. Checkout Finland Oy appears on your account statement as the payee, we forward your payment to the online merchant. From the online store, you will be directed directly to your own bank to make the payment securely.

Checkout Finland also offers the possibility to pay with a bank transfer form.


Credit card payments


You can pay in the online store with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services. Checkout appears as the payee on the card invoice and forwards the payment card payment paid by the customer directly to the merchant. Card payments are made securely with a secure payment form and payment card information is not stored in e-commerce systems.


Mobile payment methods


Mobile payment methods Pivo, MobilePay, Masterpass and Siirto are in-app services that allow you to pay for online purchases by bank transfer from your account or by card payment from your card by accepting payment in that app. Pivo also accepts Siirto payments, so the payment can be accepted in any application that supports Siirto.


Pivo
Terms of use are available on Pivo's website.

Pivo Terms of Use


MobilePay
Payment terms are available on the MobilePay website.

MobilePay payment terms


Masterpass
Payment terms are available on the Masterpass website.

Masterpass payment terms [PDF]


Siirto
Siirto payment terms:

OP's general terms and conditions for European payments

Terms of use for the transmission service at Nordea [PDF]


                 Invoice and installment services


Invoice and installment services through Checkout are provided by OP, Collector, Jousto and Mash (formerly Euroloan). Collector also offers invoice and installment options for corporate customers.

Please also read the more detailed terms for each finance company that you will see when you accept the payment. By accepting the payment, you are also accepting the terms of the finance company.

Collector

Collector's Corporate Invoice Terms and Conditions [PDF]
Collector Product Data Sheet [PDF]
Read more: Collector.fi

Jousto


Jousto Product Data Sheet [PDF]
Read more: Jousto.com

OP Buy with invoice

Consumer terms of OP's invoice and installment payment method [PDF]

OP Buy with invoice product description

AfterPay
Read more: AfterPay.fi

Mash
Read more: Mash.com